MF735Cdw interrupts incoming voice (not fax) calls

[spanman]

My MF735Cdw often (not always) attempts to 'receive' a fax by 'answering' a voice (i.e., non-fax)  call that is in progress, even when RX is set to "manual" or "answering machine." Something is triggering it to 'pick-up' the phone line, even when no fax tones are heard.  Is this a known problem? Anyone have a solution?

[James_C]

Hi spanman       

Please click HERE for methods of receiving faxes to the imageCLASS mF735Cdw.

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI