06-10-2023
08:41 PM
- last edited on
06-14-2023
02:03 PM
by
Danny
I have a brand new MB2120 inkjet printer. It was set up using wifi via router. From my desktop computer, I can print a plain text Word document. But when I try to print a page from a PDF that contains a color map, the printer just feeds through a blank page without even acting like it is printing. No error is issued on the printer or the computer.
06-14-2023 02:00 PM
Hi,
Is the issue only happening with PDF's? If you were to take a plain text document and change the text to color, does it print? Or are you able to print regular photos from your computer?
We look forward to your reply.
06-19-2023 07:49 PM
Hi,
Sorry, I ended up connecting the printer to USB and now it seems to be fine. At some point we will need to print to it via wifi, I guess we will cross that bridge when we come to it. It is unfortunate that wireless printing always seems to be a source of aggravation...it should just work. So I cannot mark this as solved.
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