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Lighting strike on mx922


We had a lighting storm this pas week i was using my printer and it went off i was unable to get it back on was completely dead tried plugging in other out lets but still no power tried calling canon keep getting msg to put in phone number but they said no account with this number i re registered my numbers and called back got the same response so i dumped the printer in the recycled bin a bought a new one. I’m trying to get FPL to pay me i have there insurance for surge protection and they need a tech to say it was the lighting that caused it any help would be great.


Product Expert
Product Expert

Hi Jcostantino,

Please give Canon a call.  To do this, please go to:

Click the Create Account button and create a My Canon account.

Once created, please click on Get Support on the left side and then click the red Get Support button to the right of your printer.  On the page that appears, click the Phone Support or Chat Support button to contact Canon support.





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