12-09-2016 10:50 PM
Last few days getting offline message and nothing would print. Attempted to uninstall/reinstall. Now getting error message.
12-09-2016 10:59 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
Any other details you'd like to give will only help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
12-10-2016 09:06 AM
Windows 10
12-10-2016 09:08 AM
Windows....not sure if 7/8 or 10
12-11-2016 02:18 PM
Hi womanalive,
It is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
A Technical Support Representative will be able to resolve this issue faster.
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