Labels stuck in MG6120

[rkos71]

While printing labels a jam occured and 2 labels came off the sheet.  They are stuck internally in the printer.

Is there a way to access the internal mechanism to remove them?

Thank You.

[Michael]

Hello.

Please contact our support group using the "Contact Us" link below for additional assistance with this matter.  A support agent will be able to go over what can be done with the unit.

This didn't answer your question or issue? Find more help at Contact Us.

[rkos71]

I was able to remove one of the labels through the bottom of the printer with a pair of tweezers.  After that I was able to print.  After a couple pages the other label just came out stuck to the paper.

Luckily, problem resolved.