Internal error my image garden windows 10

[jdeden]

I'm using a canoscan 9000F mark II in windows 10. After scanning I always get the message "An internal error has occured. Exiting the software."

[psebelist]

Does anyone have a resolution to this?  I am a loyal Canon fan (cameras, printers, scanners ...), but I am this close to taking this thing out to the trash can ... and I only set it up two hours ago! This is frustrating!

[Michael]

Hello.

Are you able to scan with the IJ Scan Utility program?  If not, document the error that occurs with this software.

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[chan493]

Run image garden in compatibility mode for Windows XP could sovle the problem.