01-11-2023 10:05 PM
I tried to fill the empty black ink tank on my G7020 printer but the liquid ink would not flow from the bottle into the tank. I've been able to do this before- could it be the ink has become more viscous over time and can't be used?
01-16-2023 12:52 PM
Hi jmegerman,
Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please log into your My Canon Account using the link below:
https://mycanon.usa.canon.com
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.