Ink tank on G7020 printer won't fill

[jmegerman]

I tried to fill the empty black ink tank on my G7020 printer but the liquid ink would not flow from the bottle into the tank. I've been able to do this before- could it be the ink has become more viscous over time and can't be used?

[Patrick]

Hi jmegerman,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please log into your My Canon Account using the link below:

https://mycanon.usa.canon.com