IP4700 printing too light/not at all

[dreemsnake]

I have a Canon ip4700 that has enough ink and a nozzle check looks fine.  But when I try to print Word documents (have not tried any non-Microsoft docs), most of it does not print.  There are a few very faint lines but most of it doesn't print.  The document is mostly black and the black ink cartridge is newish.  I do have some orange on the page but that is also very faint. 

I would continue to run tests but the nozzle check is first and that looks great.  Any ideas?

[BillS]

Hi dreemsnake,

In order to better assist you, allow me to ask a couple questions:

• Do you get the same effect when printing from other programs?
• Which version of Windows or Macintosh are you using?

I look forward to your reply.