ICC profiles for Canon Pixma iP8700

[Roadangel21]

HELP please!!! I recently purchased a Canon Pixma iP8700.  I use a digital design program Silhouette to desing and print images.  The colors are SO OFF!!!  I have a pink and purple pattern that is printing red and blue.

I have other printers that print the same images correctly however my Canon is very off with the tones i need.

Any suggestions, guidance and help WOULD BE SO GREATLY APPRECIATED PLEASE.  

In my research i was reading about icc files and color management profiles ( i am not that techie) and i do not understand how to correct the color range.

Please help.  Thank you, Angie

[jrhoffman75]

What computer eating system are you using?

Do you have the latest driver installed?

Have you run a nozzle check to verify that all the inks are printing correctly?

[Roadangel21]

Thank you so much for your help.  I am using a laptop that runs windows 11 Home.  The printer is only 5 days old.  I recently purchased it.  I took the same file and printed it through Adobe Illustrator and the colors were still looking red and blue instead if pink and purple.

I have done test prints from the internet and the colors look like the image on the screen.

Any suggestions are highly welcomed.

Thank you again.

[jrhoffman75]

If the test prints are printing properly but your file isn’t it sounds like it is a conflict with file type and software settings. What is the file type that you are trying to print?

[Roadangel21]

The files are either svg, png files and files generated from digital design software Silhouette studio ( .studio3).  Shouldn't the colors be/print the same regardless of the program I use?