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I upgraded my Mac OS X to Mavericks and MP Navigator 2 app crashes with my Canon Pixma MP170 printer

ishmakov
Apprentice

I upgraded my Mac OS X to Mavericks and my old software MP Navigator 2.0 crashes every time I launch it. I have Canon PIXMA MP 170 printer/scanner...

 

Problem details:

Process:         MP Navigator [14307]
Path:            /Applications/MP Navigator 2.0.app/Contents/Resources/MP Navigator.app/Contents/MacOS/MP Navigator
Identifier:      jp.co.canon.bj.printer.app.module.MPN207
Version:         Version 2.0.7 (2.0.7)
Build Info:      MP Navigator 2.0-2~2
Code Type:       X86 (Native)
Parent Process:  ??? [1]
Responsible:     MP Navigator [14307]
User ID:         501

Date/Time:       2014-08-24 22:15:24.608 -0700
OS Version:      Mac OS X 10.9.4 (13E28)
Report Version:  11
Anonymous UUID:  3ACA50D0-8081-3AB9-7627-EF1630FDE424

Sleep/Wake UUID: 01607948-3A0C-44C9-B276-7D55D85E068C

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000

Application Specific Information:
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSImageCell loadingState]: unrecognized selector sent to instance 0x6d05490'

 

Does anyone experienced this problem?

I installed Easy-PhotoPrint EX but it doesn't have scanner capability... which software/driver should be installed.

 

Thanks in advance.

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi ishmakov,

 

The PIXMA MP170 is not supported with Mac OSX v10.9, that is why you are experiencing this error.

 

To discuss your options, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer

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