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I receive an error code:5,157,69 when I try to scan using my g3110. It is connected via wireless

ranysiqueira
Apprentice

I have an all-in-one connected to my home network wirelessly. When I try to scan photos, I get an error message that the scanning software was unable to communicate with the scanner. Code: 5,157.69.

 

I have no problems printing or faxing, it's just the scan function. I'm using Canon-provided software - My Image Garden - to scan.

 

I use windows 7

 

Please inform.

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