09-10-2021 03:22 PM
I have an all-in-one connected to my home network wirelessly. When I try to scan photos, I get an error message that the scanning software was unable to communicate with the scanner. Code: 5,157.69.
I have no problems printing or faxing, it's just the scan function. I'm using Canon-provided software - My Image Garden - to scan.
I use windows 7
Please inform.
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