09-10-2021 03:22 PM
I have an all-in-one connected to my home network wirelessly. When I try to scan photos, I get an error message that the scanning software was unable to communicate with the scanner. Code: 5,157.69.
I have no problems printing or faxing, it's just the scan function. I'm using Canon-provided software - My Image Garden - to scan.
I use windows 7
Please inform.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.