I'm using Windows 10 and my Canon MX410 no longer scans. It keeps saying "scanner not detected".

[vipoffer]

I can't remember when it stopped working but I've had it unplugged for awhile. Today I really need to scan something and it won't scan. Printer is connected to my pc via USB.

[jrhoffman75]

Have you downloaded and installed the latest driver from Canon website?

[vipoffer]

Thanks for your response. I will check that and let you know.

[vipoffer]

This is what I get after downloading the driver from Canon's website.

[vipoffer]

I've done the troubleshooting recommended in the image above as well as rebooting my computer with the printer unplugged and disconnected from my PC. After rebooting, I powered on the printer and reconnected the USB cable to my PC and it is still not recognized.

[vipoffer · Accepted solution]

Printer is working now. I downloaded another driver from Canon's website specifically for 64-bit operating system and VOILA! It is working now..Thank you so much for your advice!!!!