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PIXMA TS7650i can't scan to MacBook

Jacqui3
Apprentice

I have bought a Canon TS765Oi but cannot scan to my MacBook. I use apple OS Sequoia.  Is it the computer system which is new or the printer at fault, please?  I can do basic stuff and the computer linked with the Canon easily, but unable to use all the functions as the Apple app Canon Printer is not compatible according to Apple applications.

1 REPLY 1

Danny
Moderator
Moderator

Thanks for joining the conversation, Jacqui3! We appreciate the info, though we need to let you know that the PIXMA TS7650i is not supported by our team here at Canon USA since that product isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

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