I have a new Canon MX922. The quality of the pictures is terrible! Very blurry and ink never dries

[ellie7626]

I just bought this MX922.  Very disappointed with the quality of the pictures so far. Have tried to troubleshoot....cleaning the ink heads etc.  Help!  

[Danny]

Hi, ellie7626!

So that the Community can help you better, we will need to know exactly which operating system is running on your computer and what applications you're printing from. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[ellie7626]

I have a Mac with operating system OS X Version 10.9.1....does that help?  

[Julius]

Hello,

Which program are you printing the pictures from?  If you haven't yet, try using the Canon Easy-Photo Print software.  If the same result occurs, please let us know the kind of paper you are using.

If this is a time-sensitive matter, please reach out to our technical support team at http://bit.ly/Phone_Support for further support.