01-15-2016 06:26 PM
I have a MX922 with a Mac ELCAPITAN system. I can not print a PDF document to size to fit on paper. I have tried decreasing the size, cropping the document. Nothing. Multiple times on tech support.
01-21-2016 03:19 AM
Hi mtc123,
If you are only experiencing the printing issue when printing PDF files, we recommend installing the latest version of Adobe Reader to see if this will resolve the issue. If you still experience difficulty, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to further assist you. There is no charge for this call.
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.