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I have a MP560 and I just bought 3 tanks of ink and the machine sends message ink tanks not recogniz

JimmyT09
Apprentice

I have a MP560 and recently re-installed the software and found  I had 3 empty ink cartridges.  I bought 3 Canon factory cartridges at Walmart and when I put them in, the machine sent a message; 'Ink tanks not recognized'.  What's wrong?

2 REPLIES 2

Michael
Product Expert
Product Expert

Hello.

 

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