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I cannot get my Canon MX410 to work with my new computer. Computer is Acer Aspire One.

mlhghdvr1
Apprentice

Cannot get my Canon MX410 to connect with my new Acer Aspire One. 

3 REPLIES 3

Stephen
Moderator
Moderator

Hi mlhghdvr1!
So that the Community can help you better, we will need to know any error messages you're getting, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x). We also need to know how you're connecting your device to your computer (USB, or networked via Wi-Fi or ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!

I am using Windows 8.  works fine with Windows 7 or XP.  Cannot get it to work on Windows 8. Connecting with USB.

Hello.

 

Please download the latest Windows 8 drivers from our website.  You can visit the following link to download the drivers:

 

http://www.usa.canon.com/cusa/support/consumer/printers_multifunction/pixma_mx_series/pixma_mx410#Dr...

 

If these troubleshooting steps do not work, feel free to call us at 1-800-OKCANON.

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