Canon MX870 scanner stopped working

[katevancolen]

The fax still works but scanner gives a "stopped working" error.  I have tried all the usual trouble shooting including going to the twain32 folder to check for third party interference.  Nothing has worked.  Any ideas?

[Stephen]

Hi katevancolen!
So that the Community can help you better, we will need to know the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), and how you're connecting to your device (USB, Wi-Fi, or ethernet). Any other details you'd like to give will only help the Community better understand your issue! Thanks and have a great day!