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How do I print on a printable DVD on the TS9020

Docjon
Contributor

I'd LIKE to make an image using a photoshop template, then print that image to disk.

 

There's no option to to select the 'disk tray' when I go to print, and whenever I insert the disk tray, the printer tells me it's jammed.  It won't print to the tray.

 

I have successfully printed to a disk using only printer features.  I scanned a DVD image with it, then using the printer control panel, I was able to select the disk tray and print it.  I cannot do it from within Windows, however.

 

I installed "My Image Garden", which I really don't have any interest in using or having on my computer, only because that's how the online PDF manual says to print a disk.  I followed the directions, and it did not work either. It printed from the paper cassette, giving me no option to select the 'disk tray', just the paper cassette or the rear tray.

 

I've spent hours installing/uninstalling/reinstalling Canon drivers and software, surfing the internet for help and ideas.  I'm quite frustrated and not terribly happy right now.

 

Assuming we can get this to work at all, will I be able to print disks from any software, or only the "My Image Garden" software?  


Specs:

Windows 10 Pro-64

16GB Ram

Ryzen 1700x

Asrock Taichi x370

Samsung Evo 960 512gb SSD boot drive

lots of HD space

10 REPLIES 10

TS9020 and Acoustica CD Label Maker...  I had this on my PC and it worked in the past with my old Canon Printer, but it was NOT working now.  I even clicked on 'check for update' and it said I had the newest version.  HOWEVER, when I went to their Web Site and looked at its list of supported printers it had my TS9020 and a whole bunch more Canon Printers listed that it did not have llisted before and were NOT in the drop down list of my current Acoustica Software!  So I downloaded another copy from them and WA-LA!!!  There was my printer now in the drop down list!!!  It is printing direct to disk with my TS9020 PERFECTLY now, just like it did with my old Canon Printer.

P.S.  I could NOT get the Canon Image Garden to work after hours and days of  trying. Nor any other Software. I must have spent a whole week trying different Softwares to no avail, sigh....  Make sure that you get a NEW DOWNLOAD of the Acoustica Software and check their updated list of supported Canon Printers.

NOTE:  When testing print to disk, I cut out Card Stock in the shape of a Disc and used those.  We do not want to wate those very expensive Printable Disks just for testing!!!

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