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marthagill · ‎06-07-2013

I tried suggestion on line and even removed, cleaned , dried and reinstall ed the print head - no luck.

ewil99 · ‎03-04-2018

1. Turn OFF Power

2. Open the print head bay (as though you were about to change inks.

3. Turn ON power

4. Wait for print carriage to start moving to the left and let it go past half way

5. Before print carriage reaches left hand side (but after going halfway across) shut the cover.

6. Leave the Printer turned on.

Some say it may take a few times, but it worked for me on the first try.

I had already tried the directions here to no avail and had also cleaned the printer head.

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src1425 · ‎02-28-2019

Can confirm ewil99's fix still works! Thanks!

theschmierers · ‎06-15-2020

It worked!

mouser22 · ‎10-23-2020

Worked GREAT!! First Try..THANK YOU

kshepp · ‎06-10-2021

Ewil99'ss- June 10th 2021 you saved me from buying a new printer. Been working on this for a week before I found your solution which worked first time!!!!! THANK YOU!!!!

kshepp · ‎06-10-2021

THANK YOU!!!!!

JenniferP72 · ‎08-08-2022

I did this step by step on my printer then it just turned off and I can't get it to turn back on. Help

jwt1999 · ‎10-16-2021

ewil99's solution worked for me, the first time I tried it. Terrific. Thanks!

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