Hi, canonmg2120!
So that the Canon Community can help you better, we will need to know exactly which Canon printer model you're trying to set up, and which operating system (Windows or Mac OS X, and which version thereof) your computer uses. That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/ContactCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
