Having trouble setting up PIXMA MG3620

[ccvanbo]

Im using a usb cable to set up my printer. When I get to the part where the MP drivers are installing I get an error message that says "The specified pathname is too long. Change the pathname to within 180 characters." What am I doing wrong?

[Patrick]

Hi ccvanbo,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your account:

https://mycanon.usa.canon.com

Once logged in, click on Service & Support on the left side.

On the next page, click the Get Service and Support button next to your PIXMA MG3620.

Click the Phone Support or Chat Support button to contact a Technical Support Representative.