11-25-2019 06:09 PM
Im helping someone who was installing a pixma ts8222. Had problems, contacted CANON. Was directed to what appears to be an imposter, who got into their computer, and then tried to charge them $200 to fix it.
When she disconnected and called Canon back, they said they'd gotten3 other calls, and it appears they've been hacked.
Anyone know anything about this?
11-26-2019 04:03 PM
Hello.
It appears that you contacted a third party company. This can occur when using web search results instead of visiting our website directly. In the future, visit www.usa.canon.com or call us at 1-800-OK-CANON (652-2666).
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