HP laptop not recognizing Canon Pixma 2520........help!

[joan2]

The printer worked just fine, until a week ago.  I have tried deleting and reinstalling, but during the installation, I am getting the message to connect the printer via cable, which is already connected????   Could the cable be faulty?  It's a new printer.  Thanks

[Patrick]

Hi joan2,

What version of Windows is installed on your laptop, Windows 7, Windows 8 or Windows 10?

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