cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

G7020 Printer- Print Job Restart

WestHomeschool
Apprentice

I recently bought the G7020 Printer and I am loving what it can do, but I am also having some issues. I bought this printer specifically so that I could do large print jobs for homeschool. When I do a print job that is large (ex 75+ pages- may not be exact number, just large) it will start the job over in the middle of the print, without finishing it. This is frustrating because I don't want to sit and watch 180 pages print out to make sure it hasn't started over in the middle and wasted 50 pages. Has anyone run into this issue and how have you fixed it?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi WestHomeSchool,

 

I recommend contacting our chat team.The real time support would be most beneficial in this case.

 

To get to the chat feature, click HERE. Once in the chat box, ask to speak to a live person. You will be asked to create a Canon account and once that is done, you will be able to connect with one of our chat agents Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

 

We look forward to hearing from you.

Avatar
Announcements