G3270 just purchased and installed not color printing

[gcodega]

I have literally just installed a G3270 all in one printer.

I followed the instructions and filled the tanks with the color ink provided. So the tanks are full, but the printer prints in shade of black color only.

When I print from a computer (Mac) I always make sure that the color printing is selected.

I pulled the top label on the cartridges before installing them.

Can anybody help? Has anybody experienced the same issue?

[CanonCannon]

Couldn't figure out how to edit my earlier post, so replying to it instead :-).    I read where some people replace the built-in ink absorber on their Canon G-series printers (requires a little disassembly but doesn't look bad).  But I can't find any replacement absorbers for the G7020.  I see them on amazon that say they fit a bunch of the other Canon G-series.  But not the G7020.  Anybody know of a source?  Just knowing they exist would make me feel comfortable enough to open the G7020 box and keep it.    

[david07666]

If you just installed it, then it's still under warranty. I'd call them