02-02-2023 02:02 PM
I have a G3200 that quit working. When I turn it on the light flashes a few times and you can hear a motor running for a few seconds then everything stops and no light is on. I have tried the hard reset but it will not go into that operation. It just turns itself off. Any ideas on what to do?
02-07-2023 10:30 AM
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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