canon iB4020 not staying powered on

[imdogoflanders]

Hi, 

My printer powers on, appears to run through startup, then the warning lamp flashes once, and then printer turns off.

We tried several different outlets, reseating the cable twice.

Any ideas?

Thanks!

[mhmcpa732]

The same problem is on this thread: MG7520 will not stay on. It seems to be across several model numbers 

[Danny · Accepted solution]

Hi!  We've released a firmware update to correct this on both the MAXIFY iB4020 and the PIXMA MG7520.  Click HERE to learn more.

Hope this helps!

[imdogoflanders]

Hello, Danny -

My printer lives!  Thank you very much for your help.  And to think we were ready to abandon our loyal printer.

Best wishes,

Imdogoflanders