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[G3100] Wobbled printing only in color inks

restlessman
Apprentice

Hi everybody.

 

I stopped using mi G3100 for a while for no reason (several months) and when I needed it again, I decided to refill its ink tanks (with original supplies). After that, the printer shows wobbled results in color inks, while the black remains normal. I made a print test with C, M, Y and K vertical lines, where K shows normal straight line and the rest of them are wavy. The cyan and magenta are opposite in odd print head passes, but aligned in even ones. The yellow lines are less affected than magenta ones but they are in its same direction.

 

I don't know what happened and I found nothing alike in months. Of course, I already tried with auto and manual alignments but nothing seems to work. 

 

(I added horizontal lines on screen to show the aligned points)

 

Thanks in advance

 

Best

 

Captura de Pantalla 2020-12-31 a la(s) 11.29.04.png

2 REPLIES 2

restlessman
Apprentice

anybody?

Hello! 


Welcome to the Canon Forums!

So that the Community can help you better, we will need to know exactly what model printer you're using (it's usually on the top or front of the unit), any error messages you're seeing, and the Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x), as well as the way you connect to your device (USB or WiFi).

Any other details you'd like to give will only help the Community better understand your issue!

 

The Forums aren't intended for immediate assistance. If your question is of an urgent nature,click HERE to visit your My Canon Account to discover your personalized support options.

 

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