04-01-2016 02:50 PM
Tried several deep cleanings but same problem. Nozzle check indicates Cyan isn't ptinting. Plenty of ink in the tank.
04-04-2016 11:46 AM
Hi Capri3156,
It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.
Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.
04-08-2016 08:54 AM
12/05/2024: New firmware updates are available.
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