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Firmware Update

Hanslr
Apprentice
I frequently get a message on my printer touch screen saying a firmware update is available. I have scoured the online manual which addresses the topic "Firmware Update" but doesn't say one word about how to do it. It didn't seem important, however, I now cannot print in color and I am wondering if this lack of updating the firmware is the problem?
2 REPLIES 2

Greetngs,

FW updates are periodically pushed out by Canon and are normal.  Not upgrading or delaying won't keep you from using your printer.

 

There are a few things missing from your post.

 

What is the model of your printer?

What OS are you using?

 

Start with the following:

 

Perform maintenance, a nozzle check pattern.  What are these results.

 

Are you seeing colors, without gaps or spaces?

 

If no, perform a head cleaning and retest.

 

If yes, then the printer is probably operating normally and you might have an incorrect setting in the print driver or application you are printing from.

~Rick
Bay Area - CA


~R5 C (1.0.2.1) ~RF Trinity, ~RF 100~400, +Canon Control Ring

~6D2 (v1.1.1) Retiring ~EF Trinity, others ~DxO PhotoLab Elite ~Windows10/11 Pro ~EVGA RTX 3080Ti FTW3 Ultra ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

I have the same problem.  My screen is constantly telling me that a firmware update is available from the website.  Interesting.  NOW WHAT?   I go to the Canon website and search "firmware update for G4210 printer," and get no results.  It's been very frustrating.

 

I have a MAC X 10.10.5 and the printer is a G4210

 

My biggest problem with the printer is its connection to the computer.  Very slow scanning and printing, and often I get the message, "the image failed to scan."  

 

Can new firmware help, or will it make my problems worse?

 

Any help would be appreciated.

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