10-14-2017 06:03 AM
I rebuilt my computer so i had to download and reinstall the latest software for my PIXMA MX475. Never had a problem until now but this time the software unzipped then I received a pop up message telling me "Failed to acquire information on the diver and software. Check the network connection and try again." I tried many times and the same result. I searched the internet and found many reports of this error, a few had solutions that did not work for me but most never came to a conclusion. I found my problem, it was because i had the WIndows update and BITS services stopped. I restarted them both and problem was ***Resolved***. I suspect this applies to more than just my MX475.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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