Error messages on pixma mg7720

[Jeagle]

I have only printed less than 12 sheets ever since buying my printer brand new at best but a few years ago. For almost 2 yrs now any time I've tried to plug it in and print it gives me an error code either paper jam or alignment. Neither of which are true. What can I do

[James_C]

Hi, Jeagle!

So that the Community can help you better, we need to know precisely which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE to search our knowledge base or find additional support options HERE.

Thanks and have a great day!