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Error code B203 on Pixma MG 5720

SanPa
Apprentice

Hello,

I am trying to figure out the error code B203 on my printer which  suddenly stopped working yesterday. This code shows up on the LCD screen and the instruction is to call Canon Repair. 

A few days ago I updated the firmware on the printer through the LCD screen. 

I am not sure if updating the firmware caused the code or if the code came up due to an underlying issue. 

If anyone knows how to fix this please let me know, as I am trying to figure out how to fix the printer. 

Thank you!

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi SanPa,

The B203 error is an indication that your PIXMA MG5720 would require service.  If your PIXMA MG5720 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your PIXMA MG5720 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

 

 

 

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