Error code 1403

[debbysdelights]

My Canon  MG 5420 was working fine until I purchased a new computer and router,  now I get Error code 1403, Print Head Incorrect.   I replaced my ink cartridges.  Unplugged and plugged back up but I'm still gettingthe same message.  I have no clue how to remove and replace the print head.  Please help......

[debbysdelights]

My Canon  MG 5420 was working fine until I purchased a new computer and router,  now I get Error code 1403, Print Head Incorrect.   I replaced my ink cartridges.  Unplugged and plugged back up but I'm still gettingthe same message.  I have no clue how to remove and replace the print head.  Please help......

[Danny]

Hi, debbysdelights!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

[Patrick]

Hi debbysdelights,

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI