12-09-2013 01:28 PM
I am using a multifunction MG3150 in a HP Pavilion g6 Notebook PC with Windows 7 Home Premium.
Everything was working great and suddenly two weeks ago I started having wifi problems so I had to use USB to print and scan.
I have reinstalled the printer drivers and software and now the printer works fine but when trying to scan I get this message (in Spanish, I have tried to translate it) "Cannot scan for these reasons: the scanner is disconnected or the usb is disconnected. Check it and try again. Scanner controller will be turned off Code 5,156,61"
Could you please help?
Thank you
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.