04-16-2015 06:20 PM
04-16-2015 06:37 PM
Hi Shermboo!
So that the Community can help you better, we will need to know what model equipment you are using and Computer Operating System. (Windows XP/Vista/7/8 or Mac 10.x)
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
05-02-2015 09:48 PM
05-02-2015 09:59 PM
Hello Shermboo!
Thanks for your response!
Please let everyone know what operating system version you have on your iPad (e.g. - iOS 6, 7, 8, 8.3, etc.). That way, the community will be able to assist you with suggestions appropriate for your product.
Thanks!
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