03-04-2025
04:01 PM
- last edited on
03-05-2025
09:23 AM
by
Danny
Hello, I was having an issue with my printer, Maxify GX6021, this week. I had been using it fine after the OS update to Sequoia, but I don't know if a more recent update to Sequoia 15.3.1 has messed with things. I tried downloading the installation package again starting with "GX6000 series Setup package (Mac)." It cannot find my printer. I have verified that it is indeed connected to the WiFi network (I was able to print from another device). I tried again using the IPv4 address and it was able to find my printer, however it did not automatically select a driver and I cannot manually find a driver. I also tried using the easy connect feature, which also failed. The printer itself says it is successful, but the install utility on my Mac just keeps circling. Is there a compatibility issue with this version of the OS? If there is, is it going to be fixed? I just bought this very expensive printer not that long ago and really do not want to replace a perfectly working machine again as this was a replacement for a printer that was also working perfectly fine, not that old, but would not connect to the scanning utility on my computer after having to replace a perfectly fine router with a very expensive mesh WiFi system due to working remotely taxing the system..... In short, please help as I do not want to spend more money to replace fairly new equipment. Thanks.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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