01-23-2020 01:36 PM
Hello and thanks in advance for any help you can offer.
I have a Canon iP4820 that came with a piece of equipment I bought used. I purchased a PGI-225 ink cartridge. Tried it and it will not print. properties are set to grayscale. Do I need all cartriges?
01-24-2020 09:39 AM
Greetings,
The short answer to your question is yes. Setting to Gray-Scale does not preclude use of color inks.
Please review this KB article for more details <<<<
~Rick
Bay Area - CA
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01-24-2020 09:41 AM
Thanks
Wish it weren't so.
03-06-2020 08:44 AM
@shadowsports wrote:Greetings,
The short answer to your question is yes. Setting to Gray-Scale does not preclude use of color inks.
Please review this KB article for more details <<<<
Thanks my issue has been fixed.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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