Do I need all ink cartridges to funcntion

[jbundy77]

Hello and thanks in advance for any help you can offer.

I have a Canon iP4820 that came with a piece of equipment I bought used. I purchased a PGI-225 ink cartridge. Tried it and it will not print. properties are set to grayscale. Do I need all cartriges?

[shadowsports]

Greetings,

The short answer to your question is yes.  Setting to Gray-Scale does not preclude use of color inks.

Please review this KB article for more details  <<<<

[jbundy77]

Thanks

Wish it weren't so.

[iosman987]

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@shadowsports wrote:

Greetings,

The short answer to your question is yes.  Setting to Gray-Scale does not preclude use of color inks.

Please review this KB article for more details  <<<<

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Thanks my issue has been fixed.