DVD Labels print pink

[JeffZeff]

Hello

MX922 CD/DVD labels all come out with very heavy magenta overtones. 

Paper prints beautifully, colors are exactly as they should be.

How can this happen?  Help would be appreciated.

[Midnighthex]

Have you checked your ink levels?

[JeffZeff]

Wow, did you even read anything past the title? Thanks for nothing.

[Ramona]

Hi JeffZeff,

So we can better assist you, please reply with what operating system is on your computer (version of Windows or Mac OS X), as well as with what program you are using to print the CD/DVD labels.

For more immedate assistance, please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) and a Canon technical support representative will be happy to help.  There is no charge for this call.

[JeffZeff]

Windows 10 and Canon My Image Garden for dvd printing.

[Patrick]

Hi JeffZeff,

First, let's make sure that your PIXMA MX922 is working correctly.  Please make sure that the installed ink tanks are correct and full of ink.  The correct order is:

CLI-251M  magenta
CLI-251BK  black
CLI-251Y  yellow
PGI-250BK black
CLI-251C  cyan

Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:

 1.  Make sure that the machine is turned on.

 2.  Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.

 3.  Open the Paper Output Tray and then open the Output Tray Extension.

 4.  To print the nozzle check pattern:

     4-1.  Press the MENU button on your PIXMA MX922.

     4-2.  Press the Setup button.

     4-3.  Select Maintenance, then press the OK button.  The Maintenance screen is displayed.

     4-4.  Select Print nozzle check pattern and then press the OK button.  The pattern print confirmation screen is displayed.

     4-5.  Select Yes and then press the OK button.

The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately.  Please compare your printout to the example that has been attached to the bottom of this post.

If they differ, perform a few cleanings.  Please perform the following steps to perform a Cleaning:

 1.  Press the MENU button on your PIXMA MX922.

 2.  Press the Setup button.

 3.  Select Maintenance then press the OK button.

 4.  Select Cleaning and press OK.

 5.  Press OK to select Yes.

The cleaning will be performed.  After 2 or 3 cleanings, print another test page.

Does the test page print correctly?

[JeffZeff]

Printed perfectly the first time.  Required no cleaning. 

However, a DVD label printed 5 minutes later was again a magenta disaster. 

Very frustrating.