07-16-2023 02:13 PM
Hi
i have been using this printer since i bought it few years ago and has worked perfectly.
recently an error appeared on the screen saying
“ The type of print head is incorrect. Install the correct print head”
i have tried lots of options, changing all the cartridges and clean the head print but the error message is still there and the printer is not functioning.
can you please help?
kind regards
Romi
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.