03-05-2017 01:19 PM
I've been printing b&w with ip8720 and Canon Premium Matte 8.5x11 and having to use -5 to -8 magenta setting in printer color management to avoid magenta tint. Not 100% neutral but OK.
Paper from new package shows a magenta tint at those same settings from same b&w file. All settings the same except new paper. Is this a common characteristic of this paper and all IJ papers ie; color shifts from batch to batch?
Also with different file photo and new paper - print shows magenta tint in medium to dark grays and slight but apparent greenish tint in lighter grays on same print. What's going on here?
I read on this forum somewhere that this printer/paper combo is an incompatable mix. This right?
03-06-2017 11:12 AM
Hello.
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the link below for additional assistance.
12/18/2025: New firmware updates are available.
11/20/2025: New firmware updates are available.
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.