Code 5100 on MP560: with new print head, the carriage slams to the left and makes a grinding sound.

[Ecoimp]

Cheers,

I have a Canon MP560 printer. Original problem was a B200 code. Have tried Solutions 1-4 multiple times to no effect.
Solution 5: The new print head is not working. When I only put in the new print head, everything sounds fine, it goes through the spooling up, and I receive a U043 code. The issue starts when I open the cover to set in the new Canon P220 and 221 ink cartridges.

The print cartridge slams to the left and makes a grinding noise. The displays shows 5100 code and the amber light blinks twice. I have turned off the power, I have followed the advice to reset printer ink absorber, I have cleaned the clear thin strip, and I have checked for orange protective strips and foreign objects.

What now?

Cheers,

Carol

Solutions 1-5 that I have tried.

Solution 1:

• Disconnect the power cable from the printer.
• Wait 1 hour.
• Connect the power cable

Solution 2:

• Check and Clean Head contact pin condition of the carriage unit
• Check Cable connection especially the carriage FFC

Solution 3:

• Turn off the power
• Open the panel
• Turn on the power
• Wait for print carriage to start moving to the left.
• Let it go past half way
• Before print carriage reaches left hand side shut the cover.
• Leave the Printer turned on

Solution 4:

• Unplug the power cable.
• Open the printer
• Push the whole print head mechanic to the center
• While the printer still open, plug the power and turn it ON. 
• When the printhead still moving and is going to the very LEFT, close the cover. 
• Wait until its boot up. 

Solution 4a:

• Take out all of the ink cartridges
• Lift up the grey bar by where the ink goes
• Left the print head in the middle of the printer all while the printer was off.

Solution 4b (thank you Jeremy😞

• Clean the plastic head primers/cleaners themselves on the printer (the far right) 

Solution 4c (thank you Rhiann😞

• Turn off the printer
• Open the cover
• Turn on the printer
• Wait for print carriage to start moving to the left and let it go past half way
• Before print carriage reaches left hand side (but after going halfway across) shut the cover.
• Leave the Printer turned on.

 Solution 5:

• Replace the printhead

[Patrick]

Hi Ecoimp,

It would appear as though you have tried many solutions to resolve this error.  At this point, it is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.