10-09-2016 10:58 AM
Had to restore HP 110 desktop to original factory settings and lost all software installed, including for Cannon Pixma 240 and cannot find disc. Upgraded to Windows 10 from 8.1. Downloaded Easy PhotoPrint EX from canon website (Isn't same as original download after installing windows 10. It worked fine there but looked different.). Can print and copy, but cannot scan. Hit scan button and the two little dashs go around and around for :30 sec then back to 1. Thoughts? Have I installed wrong software or am using it incorrectly? Has Canon changed the sotware since I originally bought the printer? thx
10-11-2016 02:34 PM
Hi pallen38,
Canon will not issue drivers for this model to support the Windows 10 operating system. The Windows 7 or Windows 8 drivers should function in the Windows 10 environment with some limitations which are currently unknown to Canon.
07/01/2024: New firmware updates are available.
06/06/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.4.0
Speedlite EL-5 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.1.0
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
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