06-08-2014 01:45 PM
I have a Canon Pixma 882 printer that has been working fine but all of a sudden doesn't seem to recognize the large black ink tank (PGBK). I have tried replacing the cartridge and cleaning. I don't get any kind of error message, it just doesn't seem to be putting out ink--everything that prints seems to be missing the black. I ran a print test after cleaning,and all the lines printed except that one. Where its test pattern was supposed to be on the top of the test print, it was just blank -- like it has stopped recognizing that ink tank.
Any clues about how to fix or if fixing is possible?
Thank you.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.