07-30-2017 08:03 PM
My printer is printing only 1/2 page and then quits. I saw another post where it states that the wireless strength may not be high enough. I followed the directions given to find out the strength of my wireless. It's at 100%. How do I fix the problem?
07-30-2017 08:13 PM
Hi mlhawkins!
Thanks for posting in the Canon Forums!
The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.
If are you in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. If you are in a time crunch, there is an option to email our technical support team. Emails have an 8 hour turnaround time.
If you live outside the United States, please click here and select your country or region for your support needs.
07-30-2017 08:42 PM
I found the answer. My Malwarebytes needed to be updated so after I updated it the printing problem was fixed. Thanks.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.