10-19-2016 12:40 AM
My mpx882 printer no longer responds to printing command from my W7 Desktop PC but does work well with a W10 laptop
The Desktop is connected by a USB cable and my laptop thru wifi
The my printer trouble shooter was run on the Desktop and it reinstalled the printer drivers. I restarted it and it still would not print
Any ideas as to what might be wrong would be appreciated
10-21-2016 01:50 PM
Hello.
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