06-04-2020 12:13 PM
Hello i have a canon mg 7750 and it does not print yellow. My ink cartidges are new and full, i print nozzle check, cleaning,deep cleaning, head aligment, but problem still exists. Have in mind that i don't use the printer often and that is the first time that i change the yellow cartidge. I unistalled the cartidge and installed it again but nothing change. Please inform me how can i solve the problem.
06-04-2020 12:24 PM
Hi,
Welcome to The Canon Forums, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.
Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.